Overview

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Skyllful IQ is the dashboard component of Skyllful's mobile digital adoption platform (MDAP). It uses real-time analytics to help your organization monitor adoption and ongoing engagement of mobile apps by its frontline workers.

Analytics are delivered in a robust dashboard that provides actionable insights into the current and future readiness of your mobile workforce. They are organized in three main lenses:

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Campaign OverviewCurriculumLearner
Overview of training campaigns, including program progress and readiness.Overview of progress through lessons and modules, as well as potential trouble spots.Detailed information on user and team readiness.

Assignment Overview Lens

This lens gives you a snapshot of overall training program performance and is ideal for quickly assessing where to focus your attention.

Key Features:

  • Hero Chart: Visualizes assignment progress over time

  • Metric Cards & Graphs: Surface at-risk learners, high performers, and more

  • Learner Insights:

    • Learners off-pace with expected training completion

    • Learners with low lesson pass rates

    • Users not responding to messages

    • Lessons taking longer than expected to complete

  • Exportable Charts: One-click download for use in emails, reports, or signage

Reference Content Metrics (Post-Expiration):

When an assignment expires, lessons remain available as reference content (excluding Knowledge Checks). You’ll see:

  • Total lesson views

  • Unique lessons accessed

  • Learner engagement hours

  • Views by learning mode

  • Most consumed lessons

  • Most active learners

Curriculum Lens

The Curriculum Lens helps identify issues with specific training content.

Key Features:

  • Lesson-Level Analytics:

    • Knowledge checks with high failure rates

    • Practice modes where wrong actions are frequent

    • Walkthroughs or videos being rushed

  • Early Intervention: Identify trends and message lesson designers directly from this lens for corrective action

Learner Lens

The Learner Lens dives deeper into individual and team-level learner data.

Key Features:

  • Hero Leaderboard:

    • Highlights top performers across customizable categories like role, market, region, and more

    • Leaderboard is exportable for external sharing

  • Enrolled Learner List:

    View individual metrics like:

    • Readiness percentage

    • Time remaining

    • Completed vs. outstanding lessons

    • Knowledge check attempt

    • Personalize columns and sort by performance

    • Export the full list of learners

Learner Profiles:

Click on a learner’s name to view their detailed profile, which includes:

  • Visual journey of learning progress

  • Lesson-level performance breakdown

  • Summary of all training activity

Additionally, IQ users can:

Create custom view segments for lenses based on roles, geographic location, and other criteria.
Copy data charts with one click to export and share.
Send learners reminders and encouragement notes, which can be accessed in Skyllful Simulator.