User Management Overview

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Article Overview

This article explains how different user types are structured in the Skyllful platform, how to navigate and use the User Management screen, how to customize your view, and tips for best practices and troubleshooting.

Types of Skyllful Users

Skyllful supports three distinct user roles:

Studio Users

Access the Skyllful Studio to design and manage training content.

IQ Users

Access Skyllful IQ for reporting, analytics, and administrative tools.

Simulator Users

End users who complete training through the Skyllful Simulator on their assigned devices.


Accessing User Management

The User Management screen is where administrators can view, filter, search, edit, and manage user records.

1

From the Skyllful homepage, access the learning program.

2

Click Users under Quick Links

3

This will open the User Management screen


Filter Options

Access Levels

Category Filter

This dropdown allows you to filter or search users based on their Skyllful platform access. Available options include:

  • All Active

  • IQ

  • Simulator

  • Studio

  • Deactivated Users

The Category filter organizes users based on your company's unique structure. This field is fully customizable and may reflect attributes such as:

  • Job Role

  • Location

  • Manager

  • Market

  • Region

  • Assignment

  • Authentication Type

Note

Your available categories may differ depending on how your organization has configured Skyllful.


Keyword Filter

The Filter text box allows you to search for users by typing a name, email, or other identifying data.

Exact Matches

Results will return exact matches or close variations.

Individual Users

This tool is helpful for quickly locating individual users without setting broader filters.

Use these filters individually or in combination to refine your user view and streamline administrative tasks.


Advanced Filter

Use rule-based filtering to define custom groups and logic.

Combine rules and groups in any combination to segment user data as needed.