IQ: Send a Message to Learners or Lesson Designers

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Overview

Skyllful IQ allows you to send personalized messages directly to learners or lesson designers. Messaging is a powerful feature that supports:

  • Recognizing top performers

  • Encouraging learners who are falling behind

  • Alerting lesson designers to possible content issues

Messages can be sent from several locations within the IQ platform and can be targeted to individuals or groups.

Step-by-Step: Sending a Message to Learners

1.
Identify Your Learners
For example, to message top performers:
  • Sort your learner list by Readiness
  • Select the checkboxes next to learners with 99% completion
2.Click Send Selected Message
This opens the message composition modal.
3.Compose Your Message
  • Click into the message field to begin typing.
  • Use variables to personalize:
    • Add the learner’s name for a custom greeting
    • Use the dashboard variable to sign your name
4.Choose Recipients
  • You can send to just the learner
  • Or, include a copy to their manager by checking the box next to the manager’s name

5.Click Send Message
  • The learner will receive the message inside the Skyllful Simulator, under the Message tab
  • The manager (if included) will receive an email copy

Step-by-Step: Sending a Message to Lesson Designers

1

In IQ, navigate to the desired assignment.
2In the center panels, select the Curriculum panel.
3

Under the curriculum you’re reviewing, reference the available performance metrics.

4

Click the Message Lesson Designers button within the Curriculum panel.

5

Enter your message and submit it to contact the lesson designers directly.

Demo

Send a Message in Skyllful IQ

Try it: Send a Message

Click on the link for an interactive walkthrough sending a message in Skyllful IQ. 

IQ Walkthrough: Send a Message