IQ: Send a Message to Learners or Lesson Designers

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Overview

SkyllfulIQ allows you to send personalized messages directly to learners or lesson designers. Messaging is a powerful feature that supports:

  • Recognizing top performers

  • Encouraging learners who are falling behind

  • Alerting lesson designers to possible content issues

Messages can be sent from several locations within the IQ platform and can be targeted to individuals or groups.

Step-by-Step: Sending a Message to Learners

1. Identify Your Learners

For example, to message top performers:

  • Sort your learner list by Readiness

  • Select the checkboxes next to learners with 99% completion

2. Click “Send Selected Message”

This opens the message composition modal.


3. Compose Your Message

  • Click into the message field to begin typing.

  • Use variables to personalize:

    • Add the learner’s name for a custom greeting

    • Use the dashboard variable to sign your name



4. Choose Recipients

  • You can send to just the learner

  • Or, include a copy to their manager by checking the box next to the manager’s name

5. Click “Send Message”

  • The learner will receive the message inside the Skyllful Simulator, under the Message tab

  • The manager (if included) will receive an email copy


Demo

Send a Message in Skyllful IQ

Try it: Send a Message

Click on the link for an interactive walkthrough sending a message in Skyllful IQ.

IQ Walkthrough: Send a Message